Privacy Policy

Last Updated: January 2026

ARP Concerts Ltd ("we," "us," "our," or "Company") operates arpconcerts.co.uk (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, telephone number, and other contact information you voluntarily provide.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies: Persistent and session-based cookies stored on your device.
• Usage Data: Information about how you interact with the Site, including clicks, time spent on pages, and navigation patterns.
• Affiliate Tracking Data: Identifiers and parameters used to track affiliate referrals to casino partners.

How We Use Information

We use the information we collect for various purposes:

• To provide, maintain, and improve the Site and our services.
• To process affiliate commissions and track referrals to partner casinos.
• To conduct analytics and understand user behaviour and preferences.
• To send promotional emails and marketing communications (with your consent).
• To comply with legal obligations and enforce our Terms of Service.
• To prevent fraud and enhance Site security.

Cookie Policy

Our Site uses cookies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for Site functionality and security.
• Analytics Cookies: Track usage patterns to improve the Site.
• Affiliate Tracking Cookies: Monitor referrals to casino partners for commission purposes.
• Marketing Cookies: Used for targeted advertising and promotional content.

Managing Cookies: You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may affect Site functionality. You may also opt out of analytics and marketing cookies by adjusting your preferences or using industry opt-out tools.

Third-Party Links

Our Site contains links to third-party websites, including casino operators and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly encourage you to review the privacy policies of any third-party websites before providing personal information.

When you click on affiliate links to casino partners, your activity may be tracked by both our systems and the third party's systems for commission tracking purposes.

Your Rights

Under UK and EU data protection law (including UK GDPR), you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal limitations.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request your data in a portable format.
• Right to Object: Object to processing of your data for marketing and profiling purposes.
• Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO).

If you are a US resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or similar state laws. To exercise these rights, please contact us using the details below.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Specifically:

• Contact information and account data: retained for the duration of your engagement with the Site plus 3 years for legal compliance.
• Affiliate tracking data: retained for 13 months for commission verification and dispute resolution.
• Analytics data: typically retained for up to 26 months.
• Cookies: retained according to their expiration settings (session-based or persistent).

After the retention period, data is securely deleted or anonymised.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:

Email: privacy@arpconcerts.co.uk
Website: arpconcerts.co.uk

We will respond to your request within 30 days of receipt, or as required by applicable law.

Data Protection Officer: If you wish to escalate your concerns, you may contact the Information Commissioner's Office (ICO) at ico.org.uk.